| Pricing & Sign Up | ||||||||||||||||||||||||||||||||
We tested ZSentry Mail to be easy to use in the view of thousands of users worldwide. Based on the user feedback, we prepared a choice of two Bundle configurations for on-demand ZSentry Premium service. To help provide security beyond the enterprise borders, reading and replying to a Zmail is free and does not require sign up. The terms are defined after the table. The configurations comply with HIPAA, FFIEC, GLBA, SOA, and other privacy regulations.
ZSentry Desktop Set Up: ZSentry requires no set up for web and mobile use. ZSentry Desktop uses authenticated SSL/TLS SMTP service to send and read ZSentry messages with Outlook, Thunderbird or other email program, with no plug-in. The set up instructions are available at the Desktop Set Up page. If you need assistance, please request a Support Ticket. Configurations: ZSentry offers are available in Configurations, which list the applicable Editions, API Services, Modules, Service Level, Support, and Price. Editions: ZSentry products are divided in three Editions, designated by the corresponding platform Mobile, Web, or Desktop, and a Bundle Edition that seamlessly integrates all Editions. API Services: The ZSentry Application Programming Interface (API) allows your office applications and/or servers to automate ZSentry use. The API works with all ZSentry editions. Access to the ZSentry API is currently offered at no added cost to Premium User and Premium Manager service levels. Not available for Basic service levels. Modules: Each Edition provides functionality based on one or more Modules, such as Mail or Billing. SLA: Each Edition and Module configuration is associated with a Service Level as described in a Service Level Agreement (SLA), which states the common understanding about services, priorities, responsibilities, guarantees and warranties, including the Service Level. On-demand services are provided using SaaS-ST™ (without exposing customer data online), two-factor mutual authentication, TLS/SSL SMTP and HTTPS secure access, and other security features. SLAs for Premium and Basic Service Levels Support: All users have 24/7 access to the Support Center, with self-management tools such as credential reset and recovery, support ticket request, and an integrated knowledge base with categorized articles, including information gathered in our experience with thousands of users. The response levels are defined in the SLA. On-call response can be provided upon mutual agreement. Additional support is available, for example for ZSentry Desktop set up in Windows, Mac and Linux. Customization: The Edition, Modules, Service Level Agreement (SLA), and Support can be customized to fit your needs. Customized ZSentry services can be developed to customer's specifications upon request. Additional Offers: Additional offers for on-demand, on-site ZSentry Director (where the customer physically controls the hardware) are available. We are ready to support our customer's needs for small and medium businesses, large enterprises, K-12 and higher education, government agencies, non-profit and charitable organizations. Please Contact Us. | ||||||||||||||||||||||||||||||||
| Technical Notes | ||||||||||||||||||||||||||||||||
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